* Time - How much time from purchase does a customer have to request a refund 30 days from date of sale .

* Method of refund - To the same form of payment used, store credit, anything else.

* Product condition - like new in order to return for resale unless broken.

* Refund contact info - If you do come across faults with any of our products please contact us via email, aftersales@fwxdirect.com.

* Charges, if any -Customer will need to return this item via customer drop off or arrange their own return, FWX DIRECT will then review the product issues/faults and issue shipping costs back if applicable.